Have a question, found a bug, or need help with your account? We usually reply within a few business days.
Email: hello@looopr.app
Account & Sign-In
You can sign in with Apple or Google. If you're having trouble signing in, try removing and re-adding your account under Settings in the app. You can permanently delete your account and all associated data at any time from Settings → Privacy & Data → Delete My Account.
Looopr Pro Subscription & Billing
Looopr Pro subscriptions are billed and managed through your Apple ID, not through Looopr directly. To view, change, or cancel your subscription:
- Open the Settings app on your iPhone
- Tap your name, then tap Subscriptions
- Select Looopr and make your changes
If you were charged unexpectedly or want a refund, refund requests are handled by Apple — see Apple's guide to requesting a refund. If you restored a purchase and it isn't reflected in the app, try Settings → Restore Purchases in Looopr.
Bugs & Crashes
Sorry about that. Email us at hello@looopr.app with your device model, iOS version, and what you were doing when it happened — that's usually enough for us to track it down.
Privacy Requests
To exercise your data rights (access, export, deletion) under GDPR, email privacy@looopr.app, or use the in-app tools under Settings → Privacy & Data. See our Privacy Policy for details.
More
See our Terms of Service for the rules around using Looopr and the Pro subscription.